Transfer Center Manager

Summary

The Transfer Center Manager is the primary supervisor for a team of Route Delivery individuals. The Transfer Center Manager will be responsible for overseeing the daily operations. These include, hiring a delivery driver team, leading our new driver group, leading our safety initiative, creating and leading a customer service culture, supporting our sales department and controlling operating expenses.

Starting Salary: $60k- $70k

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Leadership

• Create, communicate and lead by example with a positive attitude.

• Models and holds team accountable for the actions and behaviors that lead to continuous improvement and excellence in all of the areas identified below.

• Know or learn the right thing to do and then do it.

• Demonstrate an unrelenting commitment to provide First Class Service to our customer base (internal and external).

• Work aggressively with our sales team to increase sales, increase customer base & reduce customer churn.

• Actively encourages a spirit of team-work, models bringing a positive attitude and a “can-do” mind set. Capture the hearts and minds of our employees, gain commitment, measure and share improvements. Builds a cohesive team of committed individuals who deliver results

Safety

• Plays a key role in building a safety oriented culture. Actively promotes an environment where everyone is encouraged to think safety before acting.

• Facilitate Monthly Safety Meetings. Train and enforce safe working habits. Address Safety Issues on the spot.

• Accident and Injury Reporting and Investigation; timely, complete and accurate.

• Learn and be able to execute environmental and government compliance; DOT, OSHA, Health Department.

Service

• Ensure that we are delivering complete and accurate orders, consistently. Monitor “On Time" deliveries, adjust schedules and work load accordingly.

• Be able to live and lead a team; with a “Customer First" mindset.

• Reduce special deliveries through training, coaching and accountability

• Minimize or eliminate any interruption in service.

• Willing and able to cover routes as needed.

Cost

• Learn and be able to execute Facility and Fleet management and maintenance. Learn and be able to execute Demand forecasting and inventory management.

• Analyze the distribution process, identifying and prioritizing opportunities for efficiency, improvement and leading change.

• Identify staffing needs and proactively seek out individuals that would are a proper fit for the company and position available.

• Manage P&L statements

Oberweis Dairy is an Equal Opportunity Employer.